Customer Testimonials
I love the way they take care of their customers and how fast they try to get u taken care of
Very nice atmosphere. Awesome music. The people in service are friendly, helpful and always professional.
I've been dealing with Chapman for over 15 years great people in sales in service
It was the worst experience I ever had at Chapman, I will never go back there service department is horrible, they are in trouble over there, they aren’t going make it there
Recently had service performed there and they were great. Let me know all details upfront and provided excellent service.
When there for the first time recently for maintenance and the team was wonderful. They were very friendly and gave me excellent service.
Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team!
Sherman, our salesman was the best!Thank you I will recommend that people go to Sherman
Recall done with excellent service I am very satisfied with the work that the service department provided
Great service, did not have to wait long for my annual inspection and emissions. Courteous representatives as always
The only dealer that I have used when purchasing my vehicle. This is my 3rd from this dealership
As always professional, courteous intelligent knowledgeable team and staff who sent free transportation. Service is fairly priced. Jahaira, my service advisor made sure that I was fully aware what was being done to my vehicle. Most importantly the cost. Zac in my Tech texted me a service video of the exactly what was being done along with explanations. When all was said and done a free Lyft ride to Chapman to pick up my hand washed and polished vehicle. The Lyft, Leo, driver arrived within four minutes in the vehicle, his pix, information about him and his vehicle. The cashier ...
Very speedy and exceptional service provided in a timely manner in which all my needs were met
The staff is very courteous, knowledgeable and friendly . The wait time was what I expected.
I thank Nissan Service Department for the quality work on my vehicle for six years. Nissan's cost for services rendered on vehicle repairs is at fair market value. I learned any vehicle will last longer with quality care not the quantity of services.
I wish to inform you of my dissatisfaction with my service at Chapman Nissan this morning. Last week I used the online system to schedule my 85,000 mile service quoted at $74.95 online. This included an oil change, tire rotation and inspection. My car was the first one in as the service door was opened at 7:31 AM. I informed the service writer that I would be waiting for my car. At 9:10 AM a service tech entered the waiting area and spoke to the woman that was behind me in the service line. Again, my car was the first car in as the ...
Great place to get your card serviced been going to Chapman Nissan for many years bought many vehicles and will be going back in December great job to everyone.
The staff was very friendly. They greeted me immediately and answered all of my questions. I will definitely be going back whenever I need any type of service.
Chapman Nissan has always delivered quality service and products, always neat and clean in their facility. Also has great customer service.
I brought my car to get fixes air censer malfunction came back home found out logo on the engine cover missing and air filter cap not closed probably and missed one clipper I went back and asked they had all kinds of excuses and they said my car didn’t have it, when I asked the inspection video they supposed to send it to me and never did to prove it to and dared the manager $5000 from me and he doesn’t have to put $5000 , just proves it to me. Finally he made all the video gone even the inspector ...
I bought my last three SUV's from Chapman Nissan and the service from the salesman was professional and courteous. I was never pressured and felt comfortable with the process. I'd recommend them for sales and service.
Chapman sevice my car for 12yrs. The sevice is good. They do excellent work on my car. Thank you Chapman. 😊
This is the worst dealership ever. Refused to replace my washer motor although the car was still under manufacturer warranty. Referred me to consumer affairs and consumer affairs referred me back to the dealership stating that its was to their discretion. I always bought 1-2 year old cars still under manufacturer warranty and never had to deal with situations like that. Lousy customer service !
please do not bring your car to this place they will rip you off I came in no check engine light I left with a check engine light I believe they put old sensors on my car to try to get some work they wind up charging me close to $1,000 please do not bring your car to this place..I'm trying to speak to corporate on what was done to me and how I was treated at this place
Ordered a tire from chapman Nissan. Had to prepay for it.( Never had to prepay before at other nissan dealers). I was told nissan would call when it came in. Service man named ANDY said to come in ANYTIME because all they had to do is put it on. After a week NO CALL. I had to call and i finally got someone who put me on hold for a considerable amount of time. I just hung up. Called back up and the service guy asked if i got his message saying that the tire was in. No MESSAGE ON ...
Today, I visited Chapman Nissan for the first time. I was extremely disappointment in the level of service I received. I met with the car salesperson and discussed a price for the car I wanted. Next, the sales manager Marty came over basically to tell me he couldn’t honor the price the salesperson quoted me and ushered us out the door. Never asked if I wanted to pay the higher price just bluntly thanked us for coming and said goodbye. I wouldn’t recommend this dealership to Satan himself. Please do yourself a favor & not waste your time ...
Slow service, 8 lifts occupied With no techs working at 9 am, with $160 to just read check engine light, terrible efficiency in service lane
Refused to provide me a lease quote because I submitted too many inquired over a 1 year period. Sales manager called me to tell me there are plenty of Nissan dealers in the area and I can go lease a vehicle somewhere else. Then he hung up on me. Very unprofessional. Notified management about the inappropriate behavior and have not heard back. Horrible experience. Do not recommend.
I scheduled a appointment to have my car serviced after picking up my car they called me and said the cost will be 200 more because the had to order the pieces being as it was a Volvo brand. Im upset because they could have told me this issue when I first made the appointment because I explained to them the brand of vehicle I was getting serviced. now Im having a problem trying to get my vehicle back I can't get nobody on the phone
I have always had a positive experience at Nissan until 3 months ago. I had strut put in my car and they were making a lot of noise before leaving dealership t went back and talked to the manager Mark who told me they would replace them. It been 3 months and still waiting. I explained when I went back the third time to see if they were in I didn’t feel safe driving the car but was told by Mark the car is safe to drive. My car sounds Horrible and it didn’t sound like this when I took ...
Easy efficient scheduling, Front Desk for service was polite and friendly. Kudos for both of those two first impression contact. However, the actual service was absolutely awful. I left worse off than when I drove in. It was an easy request: reprogram one of my two my remote (clicker) fobs or order a new one for me. I had a second fob that worked fine when I drove in to Chapman service. Neither of the alternatives I requested happened. Far worse, my truck interior was left with several loose wires hanging down, The trunk light housing on my previously immaculate ...
I purchased a pre owned certified 2017 Nissan Pathfinder with 32.000 miles. After not even one week i caled the salesmen Dave Jhonson and i told him that my steering wheel has a problem. His recommendation was that i have to wait to my first maintenance service so they can check everything. When i took my car there after a couple monthes the salesmen Dave jhonson told me that iam late now and that i have to pay for everything. I really don’t recommend this dealership. Stay away people...
I brought my 2012 Kia optima on 5-28-18 ... My engine died 3 months . Thank God I had a warranty. Then a week later my check engine light came on. Now they say I have a leak somewhere . I need 4 new tires . I'm a first time buyer with a bad experience. When I trade it in next year will not go back there... SMH n disgust so disappointed
Took my 2012 versa on for two recalls, one was to repair airbags, second to repair suspension, since I was there I had then fix a defective inside door handle and got an oil change. The door handle, $135 just to look at it and $190 to fix it. Airbag repair left part of the dash unsecured, partially pops up once in a while, they did not secure the dash properly. The suspension repair required front end alignment, now the car pulls to the left and the steering wheel is offset to the left. They kept the car for two days, partly because ...
Dear consumer My car was hit on the 4th of April 2017, after my car was adjusted by my insurance company I decided to go with Nissan, easy choice right?, now I'm not so sure; I dropped my vehicle off at chapmen Nissan on Essington Ave in Philadelphia, PA 19153. On the 10th of April, I informed the insurance adjuster along with every other person I spoke with pertaining to the state of my vehicle. I was told by Nissans official body shop that I would receive my car in two weeks unless they find some additional problems, okay that's ...
Recently my son purchased a used Volkswagen Jetta from Chapman Nissan located at 6723 Essington Avenue. The brakes were so defective they were actually UNSAFE, and yet they let my newly licensed son drive it off the lot, excited for his new vehicle. After refusing to respond to our complaint, we took the car to an authorized Volkswagen dealership. They advised the car was not safe to drive and could never have passed the PA State Inspection. The cost of repairs was over $2,000!! The salesperson, manager and owner never responded to our complaints. They never even offered to have their shop ...
Working with Chapman Nissan was hands down the easiest car transaction my husband and I have ever experienced. Our sales rep Tawny was extremely accommodating and made sure to go over everything with us before we left the lot. When it came time for the dreadful paperwork, Chris Casey literally had us in and out in record time and had us talking and laughing the entire time. Lastly the owner, Kevin Lambert was nothing short of amazing and certainly has our business for life!!!
Great dealership to work with, very professional, quick, easy and no nonsense sales approach. Chris, Kevin and David were great to deal with. Would highly recommend this dealership
Last year I purchased a 2014 Altima and bought it in for a oil change in May 2016 and while there I saw a 2016 Maxima I fell in love with. I contacted my sales person Sherman Brooks and asked if I can trade my Altima for the Maxima. Sherman got back to me the same day and said bring in your Altima and I drove out with my new Pearl White and Black 2016 Maxima. Sherman Brooks is a sales person that will definitely work with you, no pressure. You tell him what you want and he makes it happen. This is my ...
I was very happy with my experience at Chapman Nissan. Everyone was very professional. My sales consultant Sherman Brooks was very knowledgeable and courteous. He made my car buying experience hassle free!
I purchase a 2016 Nissan Rogue love it.., I give Mr. Sherman Brooks a five star for his work ethic , he was patient, understanding and kind.... To what I was looking for GREAT job*****
I highly recommend Sherman Brooks services if you are a first time buyer like myself... I was nervous about making a purchase on a new car but I knew it was something that i wanted and Sherman made it very easy for me the financing I needed. Thanks Sherman!!!!
The first car dealer I met that didn't appear to be taking me for a ride before I brought the car. Mr. Brooks was courteous & took the time to answer all my questions about my options & choices. He sealed the deal w/a price that was affordable w/out me forgetting my BUDGET. I was quite pleased w/my purchase, & would recommend Mr. Brooks highly.
The guys over at Chapman Nissan were a huge help. I went in there not knowing much about the different options/ choices I had as this is my first new car and first time leasing. They were very helpful, patient and efficient from the time I walked in to the time I left with my brand new Altima 🙂 Would definitely recommend to anyone that's looking for a new car!
This is our second time dealing with Warren Crooks who made us very satisfied. Three years ago we came in looking for a less pricey vehicle. When we saw the vehicle it was at the rate that we was prepared to spend but was much smaller than we wanted. Warren saw our disappointment then showed us a vehicle that was just pennies higher, had much more room with an added technology package. Of course we jump at the opportunity and was very happy. That was three years ago. Yesterday 2016 we went back to see Warren Crooks with a Murano in ...
I went into Chapman Nissan to obtain a vehicle that I thought was perfect for me. Unfortounty, I was miss guided. Warren Crooks lead me to the PERFECT vehicle and the month payments are S W E E T! Awesome experience! I recommend this dealership...SPECIALLY Warren as the salesman for everyone who has great credit or scary credit! Thanks Warren!
Every time I take my car into Chapman Nissan I know I am getting the best service at the best rate. Gary and his team go above and beyond to take care of me.
My story goes back two years ago when I ended up at Chapman in need of a car due to a accident. That was my introduction to Warren Crooks and Chapman. Warren (and team) treated me with kid gloves, listened to my "must haves", respected my budget and put me into a great 2012 used Nissan Rogue. I loved it and always had a good experience at Chapman when having service done. Which brings me to yesterday when I went in for a simple oil change and left with a beautiful 2016 Nissan Rogue. They made me an offer I ...
I had purchased a 2013 Nissan Altima n liked it a lot , warren crooks was the sales guy I dealt with , I had that car n I than decided I wanted a better one I came back to warren n told him I wanted the full loaded Altima so warren made sure I was happy n wanted me to have it n that's exactly what he did . Now I got my 2016 Altima n now I'm even happier he is the best thanks warren !!!!!
From the moment we sat down Warren was concerned with getting me in the vehicle I wanted and even though I did not purchase my vehicle after my first visit he still followed up and went above and beyond to find me the best possible deal for me.
I purchased my 2011 Nissan Maximum 5 years ago at the dealership. I did my homework, knew what I wanted and what I was willing to pay. The entire purchase experience was great. I have always taken my car to be serviced at this dealership and every time I have gone with or without an appointment, the staff was very helpful, knowledgeable and nice. Sitting in the service department, you get to hear other people talked and I have always had people talk about their service and purchase experience - same has mine - Awesome Customer Service!
I am a loyal Nissan owner. This is my second car from Chapman Nissan. Chapman has taken an otherwise problematic experience and streamlined it and made it enjoyable. First, high marks go to Carrie Allison, the Owner Loyalty Manager. She has remained in touch and concerned about the 1st purchase, 18 months ago. I reached out to her about a second car and she put in in touch with Dave Dowd. He provided available options and when the time came to come into the dealership, he turned me over to George Carris, a most knowledgeable sales rep that got me in ...
I've purchased three vehicles from this dealership ,and have had good experiences, from any one I've had dealings with, from the salesman, to fiance person.
I purchase a used car a 2009 chevrolet Malibu . I ended up having the worst sales experience of my life. This place does not believe the customer is always right and does not strive to hold up their end of a buying deal. The first day I took the car off the lot, the cable came off. Secondly, the sales man chris did not stress to me that the care need actuators needs replacement. If he would have told me that, I would not have purchase the car, I bought the car 7-3-2015,and today 7-20-2015, the car will ...
Came to Nissan to trade in my 2012 versa for another car and ended up having the worst sales experience of my life. This place does not believe the customer is always right and does not strive to hold up their end of a buying deal. The car I chose on the lot had some cosmetic damage and the worst of it all was damaged rims. The salesperson Chris told me he would fix the rims even if he had to take it out his commission so I took the car in an agreement to bring it back to have the ...
My experience at Chapman Nissan was wonderful. Everyone there treated me like I am a person. Chapman Nissan really shows you that they really do care about people. I was very nervous about going because other places had been running me around like crazy. My situation was not good and the staff said that they work with all types of credit problems. My saleman was Santos. He really showed me that they really do care and they all will try there hardest to get you a deal for a car. My spirits were really down but between Santos and the ...
Everyone at Chapman Nissan was AMAZING! The staff was incredibly friendly and they worked within our needs and budget and found us a car at the exact price range we were aiming for! We will ABSOLUTLEY be back the next time we are in the market for a new car!
The customer service here is absolutely terrible. I bought a 2010 genesis coupe and they told me as soon as I faxed over the inspection papers they would get it taken care of and send me my tags. It's been a month, my temporary tags are expired and I still haven't received my tags from them. I have called plenty of times and all they tell me is "we will have our financial manager call you within 15 minutes" but he never calls. They are obviously trying to avoid me because they haven't done their job and ...
I'm new to this country and first time purchasing a car, before that I have done lot of search and came to conclusion that either I should wait few more months or buy now with heavy down payment and interest rate but luckily I met Chapman Nissan. Discussed with them about my requirement and budget and they did understand it and were dedicated to make this deal happen and came up with aggressive pricing and payment options which really fits into my pocket which is something like "solution from out of box" for persons like me. They ...
First time shopping for a new car and they made this experience amazing. They were suppose to be closing at 6pm but they stayed until 8pm making sure we finished the deal properly. They also made sure they worked with my budget and got me my dream car! ABSOLUTELY GO TO CHAPMAN NISSAN (6925 Essington Avenue, Philadelphia, PA. 19153). The two people I worked with directly were Santos Laureano (showed all the car options) and Jonpaul Handy (worked with the finances). Words cannot express how pleased I am with this dealership and the incredible people that work there!
I am a very opionated person and I have yet to be dissapointed with the service, care and professionalism I receive when ever I go to my dealership. I have always taken my car in for service since I purchased my Rogue at Chapman on Essington Ave. I recently convienced my daughter to do the same with her Nissan Altima (she was pleased and will continue to do so). Thank You to all the service people at Chapman Nissan! You make my visit pleasant and reassuring!
I purchased a vehicle in November of 2013 and had an issue with it almost immediately . I called/returned to the dealer and they unit all told me basically there was nothing that were going to do for me but after a few weeks of returning back to the dealership they finally swapped a part from another vehicle . I than had/have and issue with another part of the car and tool the vehicle back to the dealer 3x's I was told there was nothing else they could do and they "exhausted" all their resources but yet my ...
I bought a 2013 Altima with 30000 miles on it. Drove it off the lot and when we woke up the next morning the tire was low. Turns out there was a screw in it. Came back the next day they said I need to buy a new tire because they could not plug it. I went to the spot my car was parked in on their lot and found another screw sitting their. I brought it I and they said "we don't use those screws". So basically called me a lair and implied I just keep one of ...
I just brought a 2014 Nissan Versa Sedan and my experience was great. I went on a friday and my mind was made up and I walked off the lot with my brand new care that monday afternoon. My salesperson name was Jody Mccoy and I loved him. He was very courteous, fast, competent, knowledgable and funny I might add. I would definitely recommend others to go here
When I came to this dealership today 3/12/14 I really was only interested in test driving a new 2014 Rogue AWD & Juke AWD. I just knew that I had to put some money down to get the vehicle that I was interested in and that would not be until next year. I was approached by sales consultant Charles Lane and he changed my total outlook on what i thought I knew my outcome was. I told Mr. Charles Lane that I was not going to get my hopes up about getting a car today rather buying or leasing and expected to ...
The customer service was great. Provided me with a free oil change with purchase. Showroom very clean with large selection of vehicles in stock. Refreshments were offered. The staff was very nice. Everyone said can we help you. Always pleasant. Best of all was the price! The employee made sure I got the right car after looking at a number of cars to meet my budget.
I told myself I would not return to this dealership after my last horrible experience. I went to Chapman Nissan in search of a new vehicle since it was the closest dealership to me, however it was not my intention to purchase a vehicle from here. Immediately I was greeted by Tawny Gates and approached in a most professional and personable manner. From that point on I knew I was in good hands. Tawny not only helped me achieve the payments I could afford but she kept me informed and up to date as to whether I qualified for any ...
Extremely friendly. The best car buying experience we ever had. The salesman Charles Lane was the epitome of a true professional. The entire staff was great!
This was by far the best experience I’ve had when buying a car. It was a simple and straight forward process plus the staff great. Tawny, Dave and Jon Paul were all beyond easy to talk with and made sure I had no questions unanswered. I really appreciate the service and looking forward to sending friends and family their way.
I had a wonderful experience at Chapman Nissan, the employees were friendly, swift and precise. I thank them for how quickly they were able to get me in to my vehicle and out without having me be late for my clients. Plus, I was able to be into the truck of my dreams. Thanks again, Chapman Nissan, for having the best staff ever,
HORRIBLE. WE JUST BOUGHT A NEW 2013 NISSAN ALTIMA THAT WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY CAN NOT FIGURE OUT THE PROBLEM AND IT IS MOST LIKELY TO HAPPEN AGAIN. THEY CAME TO GET THE CAR FROM THE NISSAN DEALERSHIP THAT WAS CLOSER TO MY JOB AND BRING ME A LOANER.....WHERE THEY GOT IN A ACCIDENT IN THE LOANER CAR. MY CAR THEN WAS SUPPOSE TO BE SEEN BY THEIR SERVICE MANAGER WHO SAID THAT THE CAR RUNS ...
I don't know where to start. I was beginning my new car shopping adventure. I honestly thought this would take at least 4 days of torture and lots of running around. Although I had an idea of what I wanted, I was apprehensive, due to my last car buying experience over 12 years ago- that experience was AWEFUL! I'm still astounded that I found exactly what I was looking for, the first place I looked with absolutely NO hassle(s). I walked into Chapman Nissan and was very impressed by the over all appearance of the dealership. Honestly soo much ...
Julie made our buying experience easy, she's awesome, we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm definitely going back.
I had a wonderful experience at Chapman Nissan. Julie, my sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I was actually there just shopping around because I hadn't yet made a decision between the Nissan or Honda, but after the great price, information and friendly service I received I was convinced that I wanted to be a Nissan Sentra owner. I would recommend Chapman Nissan to my friends and family anyday.
I would defiantly recommend this dealer to any one who may be thinking of purchasing a new or used car. My experience was overall good and my sales person Julie Thompson was excellent. She was very helpful, friendly and honest and that made me feel comfortable about the decision I decided to make. So if you are considering purchasing a Nissan vehicle make sure Chapman nissan is your first place to visit it was mine and I drove off that same day with a 2010 Nissan Altima and I love it!
Julie was our sales rep and she was spectacular. She was more than accomodating and provided the best services I've had shopping for a new car!
Our overall experience with Chapman Nissan was a great one. The price of the vehicle was superb and our salesperson Julie Thompson was very attentive and helpful. She did everything right. She was respectful, friendly and knowledgeable. The staff at Chapman Nissan were also great. I love their friendly demeanor and how the did everything in their power to answer all of my questions and ease my concerns about my purchase. I would definitely recommend this dealership to anyone looking to buy a car. Thank you I love my car 🙂
Dear Chapman Dealer, Thank you for all your great support honesty and work all the great years that you have been given specially Jeff. He has been a great person. I just met Mr. Gary which he is very excellent at what he does. The team works very well. You guys are the best to me compare to other dealers out there. May god bless you all. Keep doing what you do and keep up the good work. You are the 1# dealer to in Philadelphia. Also, the relationship that you have with enterprise is excellent I could not be more ...
Looking at cars was tough but Julie made it easy. I just happen to stop by chapman nissan where Julie helped me find a great deal on a 2012 Nissan sentra. Not the car I expected to buy because of how nice it was, but I could not pass up the price.
Julie was absolutely amazing!!! She was extremely helpful and attentive. Purchasing a car can be a bit stressful, but Julie put my mind at ease. You can just tell she loves what she does; she genuinely cares about her customers and wants them to be happy. Julie went above & beyond to make sure I was happy & excited! I am now the proud new owner of a 2013 Nissan Sentra because of her -- I am also a first time owner and I couldn't have asked for a better experience. I truly appreciate all of her hard work & ...
Julie was an excellent sales associate! I recommend Julie if you are going to purchase a vehicle go see Julie at Nissan Chapman she is friendly and gets the job done. I am now a proud owner of a 2012 Nissan Altima Thanks Julie your great!
Excellent customer service & fast financing approval. I would recommend anyone to purchase a vehicle here at Chapman Nissan. Ask for Julie & she can help you with your purchase.
JULIE was absolutely amazing I have purchased several vehicles in the past and have never had such a great experience buying a vehicle. Thanks JULIE
Julie was very nice to us and I would recommend her to anybody I couldn't of asked for a better person to help us out with buying this SUV THANK YOU !!!!!
I would definetely recommend this dealer to anyone. The staff was extremelely friendly and accomodating. My salesperson was julie and I couldnt have been happier. She answered all our questions and concerns with no hesitation. I will definetely recommend her to all my friends and family. She is a absolute 10 .
Julie Thompson made a difficult decision easy to make. She was very informative, professional and friendly. I felt she really cared and took the time to really listen and know what we wanted. She made us feel like valued customers. We would highly recommend her and would definitely return. Thank you Julie!
I had a great experience with Julie. She was very accommodating & friendly. I feel as though she really cared to satisfy me and make me happy.
My experience at Champman has and is always been great. Friendly staff very attentive and willing to help as much as possible. I never have to wait extremely long to have any assessments done to my vehicle. So I really appreciate that service works diligently and quickly to get me in and out. Respectfuly, Donna E. Simpson
The exsperience with the dealership was very professional. No misleading everything straight up front. It is a pleasure doing business with the sales personal at Chapman Dealers.
Tawny was great and all of the people who we worked with i had a great buying experience and as my wife would say TAWNY IS A DOLL.
I had a very positive experience at this dealership. I went in to buy a new car but was unsure of what I wanted to purchase. Joel was very patient with me as we test drove many cars before I made a final decision
Salesman was not interested in helping my granddaughter buy a car more interested in playing around with his staff. Never been dealt with like this. We went to Springfield Hyundai and she bought a car there
Pleasant experience start to finish. Am enjoying my new ride immensely. Dealership clean and neat, every employee that we came in contact with was friendly and courteous. Thanks for a wonderful buying experience!
This was my first time purchasing a car on my own. Tawny was professional, but did not make me feel over pressured. The GM and financial person worked tirelessly to make it possible for me to purchase the car I wanted at a price and monthly payment with which i would feel comfortable. They not only meet my expectations, they exceed them. I love my car, and I thought enjoyed my whole expierence with Chapman Nissan.
Really good experience I've purchased 2 cars from Joel Ogola on 2 different occasions and I was blown away by the way the truly work to meet the price that i wanted to pay. Would recommend Chapman to anyone trying to buy a car entire staff is very friendly and willing to help.
I have been driving a mini van all of my life. My husband and I recently discussed the possiblity of purchasing a newer car. When we got to Chapman Nissan we instantly felt welcomed and at ease. The customer service couldn't be better and the sales consultant was extemely patient. We were able to purchase the car we wanted at a great price and best of all Chapman Nissan made the transition from mini van to cross over a breeze. I Love My new Rogue!!
I liked my whole buying experience in general. The people were friendly, they were very accommodating, worked with me to get the payments I was looking for, and in the end I was satisfied with my deal and my experience!
Great experience, thank you again to Tawny, Colvin and the finance team. the car is great, the price was great, i will def refer to my friends and family.
Overall good experience. Had kids there with us, very accommodating. Shortest car buying experience ever, we were in and out of there with a new car in less than 3 hrs.
I bought over the internet. Traveled 8 hrs. by bus to pick up vehicle. I was picked up at the bus depot on time and brought to the the dealer where the car was ready to go. There was a 150 dollar overcharge in the billing which I was refunded by mail to my surprise! honest people to do business with.