I had a great experience with the Nissan service team. Even though the replacement part I needed had been discontinued and they were unable to supply it directly, they were still extremely helpful and recommended that I purchase the part from a reputable third-party supplier. Once I found the part, they installed it, thoroughly tested the vehicle, let it run to make sure there were no leaks or overheating issues, and completed a test drive to confirm everything was operating properly. Their communication, honesty, and willingness to work with an outside part made the entire process much easier. The vehicle is now running perfectly. I truly appreciate the excellent service and would definitely recommend this Nissan location to anyone needing quality and professional automotive work.

The team was top notch. Helped me to select the right vehicle for my needs and handled the process seamlessly.

Speedy and quality service! Received a video and specific details of my service. Would recommend!

Everyone at the dealership is very nice, excellent service, but I did not get a video of the person working on my car.

I felt very comfortable and secure with the service I received especially Dwayne he was able to explain in plain language what was needed for my vehicle

The service was excellent as well as the staff being courteous waiting time was great also

I like that I can have the confidence that they know what they are doing in my car. Danny is super helpful and always answers my questions kindly; even when they are dumb!

Excellent. Justin provides friendly and prompt response even in nighttime so I can move forward the deal seamlessly. He also helps me with flexibility for payment method

The service department at Chapman Nissan delivers an exceptional customer experience, staffed by highly efficient and technically proficient professionals. In particular, Dwayne Thompson provided great service, demonstrating a steadfast commitment to transparent communication by keeping clients thoroughly informed of their vehicle's ongoing requirements. A defining feature of their service care is the integration of a comprehensive digital video inspection during the servicing process. This provides an exemplary level of operational transparency, reinforcing absolute confidence in the quality and integrity of their automotive care. I highly recommend Dwayne and the Chapman Nissan team for their professionalism, and I fully plan to return to this dealership for all of my future vehicle service needs.

Warren Crooks was very professional and respectful .dealing with. Tony Woods was also professional in explaining financial decisions

The Staff is so helpful and understanding. From the phone staff to the Setvice Staff

Great staff, efficient and knowledgeable, keep uou informed abour your car needs. You get a video about your car being serviced.

Excellent staff and service. Keeps in contact with me about continued car maintenance and care.

Pleasant and friendly staff, also knowledgeable and letting customers know if anything else is needed for your car.

Fast and accurate service. Polite and respectful hosts.priceing is accurate. Work done in a timely manner