Service and service reps were awesome Always pleasant helpful and respectful Thank you thank tou

very timely and accommodating found out problem quickly and rectified it ! and had me out in such a short time!!!definitely a five star rating!!

They were courteous made. I was comfortable and got the job done quick. and got the job though.

I had a positive experience at the dealership while doing oil change . Clean facility and fast work thank you

Penny, Warren and Tony 👏👍🙌 Thank you for your hard work! We appreciate your professionalism. We will be back!

This is the worst dealership and car maker I have ever seen. They made me pay over $200 for a diagnostic and charge me $800 for another diagnostic and now trying to charge me over $8000 to fix my car, a Nissan rogue Platinum 2023 that I got from them a little over 2 years ago. The day I finished making my last payment, the car won’t start and now they want to charge me almost $10k to get it fixed. I would rather go buy a used Toyota rather than fixing it. The worst decision I have ever made is to get a brand new Nissan. I will never make that mistake again and will prevent anybody I know to buy a Nissan. And the crazy part their own employees don’t own a Nissan. Please don’t buy a Nissan you will regret it.

Excellent service. And Dwayne Thompson always goes the extra mile for his customers. Can't say enough about Dwayne.

Efficient, courteous, and has experience. The dealership is clean sales personnel, and customer service is friendly and professional.

Very professional and polite. Made everything easy for me to understand and keep me informed of any issues.

I enjoyed fast and friendly service at a very good price. It was great service

Warren is very professional, friendly and it is the second time we used his services. Service team, very friendly and professional from past services we had with our old Rige and will continue using Nissan Chapman for futer services.

This was my first time at Chapman Nissan. It was the absolute best service I’ve received in years!!! From the time I called to schedule my appointment to when I drove off the lot, I was treated like family. The fact that I actually got a live person on the phone won me over! And Dwayne Thompson was the absolute star of the show! Extremely professional, kind, and very informative. I have been driving Nissan cars (only) since my early 20’s. My first car was a “Stanza”. I was a loyal customer of another Nissan dealership. But no longer!! Chapman is now my home!

Very professional! They care about your vehicle! Would not go anywhere else! They treat you like family! Lincoln is the best!

Really disappointed with service no results couldn’t tell me anything about my car. Really poor ratings.

The dealership on Essington Ave.has given me excellent service since I've been going there. I wouldn't think of going anywhere else.